Shipping Information
Last updated: 4/3/2025
1. Delivery Areas
We currently deliver to all major cities and towns across India. International shipping is available for select countries.
- Pan India delivery through trusted courier partners
- International shipping to USA, UK, Canada, UAE, and Singapore
- Free shipping on domestic orders above ₹2999
2. Processing Time
Orders are processed and shipped within the following timeframes:
- Order verification: 24 hours
- Order processing: 1-2 business days
- Quality check and packaging: 1 business day
- Handcrafted items may require additional processing time
3. Delivery Timeline
Estimated delivery times after order processing:
- Metro cities: 2-4 business days
- Other major cities: 3-5 business days
- Remote areas: 5-7 business days
- International shipping: 7-14 business days
4. Shipping Costs
Our shipping charges are calculated based on the delivery location and order value:
- Standard domestic shipping: ₹99
- Free shipping on orders above ₹2999
- Express shipping (2-3 days): Additional ₹199
- International shipping: Calculated at checkout
5. Tracking Orders
Stay updated on your order status:
- Tracking number provided via email after dispatch
- Real-time tracking through our website
- SMS updates at key delivery milestones
- Customer support assistance for tracking queries
6. Special Handling
We take extra care with:
- Delicate fabrics and embellished items
- Weather-protective packaging
- Signature confirmation for high-value orders
- Special occasion rush delivery requests
7. Shipping Support
For any shipping-related queries, please contact us:
- Email: sales@kshamapandit.com
- Phone: +91 99020 81513
- Address: LG - 04, Marian Paradise Streak, Bejai Church Rd, Mallikatte, Kadri, Mangaluru, Karnataka 575003